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PARTY FAQ POLICIES

Do I need to make a reservation?

Yes, we do require advance reservation. Please fill out the form on our party link or contact us directly at thecanvascakestudio@gmail.com.

How can I book a party?

You can book a kids party, adult party or corporate event directly on the website or by giving us a call!

Are there any age restrictions?

No, decorating at The Canvas Cake Studio is fun for all ages. For optimum fun and safety, we require children under the age of 12 to be accompanied by an adult; children under the age of 7 must have dedicated adult assistance.

Can I bring a larger group?

Absolutely, the more, the merrier. Depending on the package, we will add a fee for each extra person. 

How many people can attend a party?

We can accommodate up to 16 people in the decorating room and up to 30 in our dedicated space for classes and parties upstairs!

Can I bring food or drinks with me?

Absolutely! You’re welcome to bring anything with you that you like. We also sell snacks and drinks in case you forget. And we are BYOB!

Can I bring my own cakes or cupcakes?

We do NOT allow outside cakes and/or cupcakes or other desserts. 

Can I bring in my own decorations?

Absolutely!

Are your products nut free?

There are no peanuts or tree nuts used or sold in the store, however, our cakes, cupcakes, cookies, and buttercream are produced in a facility that also makes products containing peanuts and tree nuts. The buttercream frosting contains tree-nut derivatives in its proprietary flavor blend.

Can I make last minute changes to my order?

No problem! We’ll just charge you the difference.

What if I want to host my party at a different time than your website says?

Give us a call and we’ll do our best to make it work

What if I have less than 8 cakers for my party package?

Unfortunately, we still have to charge the package price because we provide many extras that come with booking a party.

Why is a 18% service charge included for my party? Is it required?

A Dedicated Party Host will be assigned to your party for the entire duration of the party. We will provide you with truly exceptional service and help create a party that your guests will rave about, including by decorating the party room before you arrive, helping set up any decorations or food that you bring, serving food, all cleaning, and more!

If for any reason our service does not merit this charge, please let us know and we will remove it with no questions asked and there will be no hard feelings!

Why do you collect an $100 party deposit?

An $100 deposit is required at the time of booking to hold your party date and time. The deposit will be applied to your payment at the party. The deposit is non-refundable if you are unable to have your party. 

What is your party cancellation policy?

We do not allow for cancellations of parties but do allow a one-time rescheduling of a party if the reschedule is made at least 14 days prior to the date of the original party. The new party date can be no more than 6 months in the future and, once made, cannot be rescheduled again.

Do you offer Kosher products?

No, unfortunately we do not have a Kosher certification.

Do you offer gluten-free products?

Yes,we do, with a $15 extra charge. Please let us know at the time of booking.